Los siguientes casos de éxito presentan la situación previa a la implantación de alguna de nuestras soluciones de gestión empresarial Exact, la solución propuesta y los beneficios obtenidos al implantar cualquiera de nuestras Soluciones Exact.

Si desea recibir informacion adicional sobre éstos u otros clientes referencia póngase en contacto con Exact.

En Exact consideramos un Software Center a un partner muy especial. Software Centers son aquellos distribuidores que además de estar certificados en los productos Exact Dimoni, Exact Globe y Exact Synergy, han firmado un contrato de distribución con nuestra empresa y disponen de un conocimiento y una infraestructura adecuada para asumir un compromiso de negocio con nuestra empresa y clientes.

Si desea ampliar información relacionada con Software Centers diríjase vía e-mail a: rosa.barrio@exact.com 

Introducción a la herramienta CRM Pharma de Exact  

Por Manuel Muñoz Venegas - Exact
www.demosdesoftware.com
10-Mayo-10

Caso práctico de Exact CRM Pharma. En este caso se pueden ver las características generales y funcionalidades específicas de la solución, aplicada a empresas de la industria farmacéutica

Ver demo (necesita registro)  

 Exact Synergy, solución de CRM, BPM, HRM, Gestión Documental y Gestión de Proyectos integrada con cualquier ERP

Por Juan Manuel Tomás Megias - Exact España
www.demosdesoftware.com
10-Marzo-09

Exact España es proveedor de soluciones de gestión empresarial. Su oferta de soluciones integradas abarcan desde el sistema de gestión administrativo-financiero (ERP), a soluciones del área front-office como la gestión de relaciones con los clientes (CRM), la gestión de recursos humanos (HRM), gestión de procesos de negocio (BPM), gestión del rendimiento corporativo (CPM), business intelligence (BI) y gestión de proyectos.

En esta demostración, en video, se puede ver una visión general de las soluciones que ofrece Exact España y luego se muestra en detalle las funcionalidades, capacidades y ámbtios de aplicación del sistema denominado Exact Synergy. Sobre esta última herramienta se ven ejemplos de cómo puede interaccionar Exact Synegy con sistemas ERP, e incluso se muestra cómo esta herramienta se puede aplicar al ámbito CRM de los Recursos Humanos y en otros procesos de gestión de las compañías como pueden ser procedimientos de calidad y gestión de proyectos, entre otros. 

Ver Demo (necesita registro)

 Exact Synergy como BPMS y su aplicación práctica para un Sistema de Calidad

Por Usuarios Dpto. Comercial Exact - Exact  España
www.demosdesoftware.com
1-Junio-09

Presentación de Exact Synergy como BPMS y su aplicación práctica para un Sistema de Calidad. Los contenidos de la presentación a nivel general son: marco conceptual, características generales de Exact Synergy, Exact Synergy como BPMS, y Exact Synergy para la Calidad, así como los conceptos de BPM y BPMS.

 Ver Demo (necesita registro)

 Exact España muestra su solución Exact Synergy que permite realizar la gestión total de los RR.HH.

Por Juan Manuel Tomás Megias - Exact España
www.demosdesoftware.com
27-Marzo-09

Exact España es proveedor de soluciones de gestión empresarial. En esta demostración, en video, se presentan las caracterísiticas y beneficios de la solución Exact Synergy para realizar la gestión de los Recursos Humanos. Durante la presentación se muestran en detalle las entidades que componen la solución de RRHH de Synegy. A través del uso de Exact Synergy para la gestión de los Recursos Humanos se podrá manejar la seguridad del personal, roles y reglas básicas de acceso, y realizar la gestión documental de los empleados entre otras funcionalidades.

Además, la oferta de soluciones integradas de Exact abarcan desde el sistema de gestión administrativo-financiero (ERP), a soluciones del área front-office como la gestión de relaciones con los clientes (CRM), la gestión de recursos humanos (HRM), gestión de procesos de negocio (BPM), gestión del rendimiento corporativo (CPM), business intelligence (BI) y gestión de proyectos.

Ver Demo (necesita registro)

 Gestión automatizada de Cobros, Pagos y Stocks para la reducción de costes y la optimización del flujo de caja

Por Juan Manuel Tomás Megias - Exact España
www.demosdesoftware.com
3-Marzo-09

Exact España es proveedor de soluciones de gestión empresarial. Su oferta de soluciones integradas abarcan desde el sistema de gestión administrativo-financiero (ERP), a soluciones del área front-office como la gestión de relaciones con los clientes (CRM), la gestión de recursos humanos (HRM), gestión de procesos de negocio (BPM), gestión del rendimiento corporativo (CPM), business intelligence (BI) y gestión de proyectos.

Durante la demo que aquí brindamos se abarcan los siguientes temas:

- Soluciones Exact para tiempos de crisis
- Ventas y Cobros
- Gestión de compras y pagos
- Control de Stock
- Procesos de gestión como Calidad, RRHH y otros  

Ver Demo (necesita registro)

 Soluciones Colaborativas Exact para el Sector Agroalimentario

Por Usuarios Dpto. Comercial Exact - Exact España
www.demosdesoftware.com
1-Junio-09

Presentación de las características y funcionalidades de las soluciones colaborativas para el sector agroalimentario de la compañía Exact España. Dentro de la amplia cartera de esta empresa se encuentran Exact Dimoni, como ERP; Exact Synergy, como FrontOffice; y Exact Event Manager, como herramienta de Business Activity Monitoring, las cuales conforman la solución para las empresas del sector.

Ver Demo (necesita registro)

Gestión de Colegios Profesionales con Exact Synergy

Exprivia Explica todo sobre el CPM en el sector sanitario   

¿Cómo gestiona Adecco España su cartera de más de 18.000 clientes?

www.videos-it.com
11-Mayo-09

Adecco, multinacional del sector de los Recursos Humanos, ha mejorado y coordinado recientemente, de manera centralizada, las acciones comerciales de sus más de 500 oficinas en el mercado español con más de 18.000 clientes. Unos 750 usuarios utilizan Exact Synergy, de Exact España, con interfaz web, para gestionar el ciclo de vida de cada cliente de forma colaborativa. David Plaza, Director de Informática de Adecco España y Portugal, detalla en qué consiste la Agenda Comercial que han creado.

Ver Entrevista (necesita registro)

 El nuevo Director de Exact España explica en qué consiste su estrategia de Parenting para empresas medias con presencia internacional

www.videos-it.com
17-Abril-09

Alejandro Salvador, el nuevo Director General de Exact España, detalla en qué consiste la estrategia de Parenting de su compañía para empresas internacionales de tamaño medio con presencia en diferentes países y distintas filiales. Exact España les propone una solución integrada que abarca todos los procesos empresariales y una relación directa con ellos para ocuparse de su implantación y mantenimiento apoyándose en sus numerosas oficinas en todo el mundo. En la entrevista explica diferencias con otros fabricantes, detalla cómo es una implantación internacional, comenta casos de clientes e indica precios aproximados.

 Ver Entrevista (necesita registro) 

 Exact Synergy, Dimoni y Globe: Intranet, Gestión Documental para ERP, Contabilidad Analítica, Gestión de Procesos, Gestión de Proyectos, Extranet para clientes, Gestión de Facturas.

www.videos-it.com
7-Abril-09

La holandesa Exact es conocida en España por haber comprado Dimoni, uno de los productos ERP más extendidos en nuestro país y con mejor prensa. En la actualidad ofrece por separado tanto Exact Dimoni como Exact Globe, su ERP original y multinacional. Daniel Alguacil entrevista durante una hora y media a uno de los principales expertos en Exact España, Juan Manuel Tomás Megías, Responsable de Preventas de la propia Exact.

Entre otras cosas Juan Manuel nos explica que su cartera de clientes en España supera los 5.500 entre los de Exact Dimoni y los de Exact Globe, así como los de Exact Synergy. Durante la entrevista se explican las múltiples funcionalides y opciones que ofrece Exact Synergy, un producto que viene a complementar los ERPs con portal intranet, extranet, gestión de proyectos, gestión de procesos, gestión documental... 

Ver Entrevista (necesita registro) 

 Todo lo que tiene saber sobre el Corporate Performance Management o el software para la Gestión Financiera Moderna.

www.videos-it.com
7-Abril-09

Entrevistamos durante 45 minutos a James Gauthier, experto en Corporate Performance Management (CPM), y responsable en España del CPM de Exact, Longview. Exact compró en 2007 el CPM Longview y ahora lo ofrece integrado en su portfolio de forma independiente.

Durante la entrevista Gauthier explica detalladamente qué es realmente el Corporate Performance Management, para qué sirve, por qué considera que es diferente a las problematicas que resuelven los productos típicos de Business Intelligence, y cuales son las necesidades que cubren.

Vea esta entrevista para saberlo todo del Corporate Performance Management.

Ver Entrevista (necesita registro)  

  La consultora Planning Group explica las aplicaciones de Exact Synergy en el sector industrial.

www.videos-it.com
13-Mayo-09

Planning Group es una consultora española con presencia en Latinoamérica especializada en el sector industrial. Bajo el concepto Excellence Digital Factory, proporciona soluciones que combinan su experiencia en excelencia operativa con su conocimiento de productos de TI, cubriendo todos los procesos existentes en una fábrica. Una de sus piezas clave es Exact Synergy, producto que utiliza en su propia estructura y que implanta como partner de Exact. Carlos Bayona, Presidente de Planning Group, explica cómo Exact Synergy responde a los retos de comunicación de las industrias funcionando como un portal colaborativo (CRM, RRHH, BPM, Gestión Documental, Gestión de Proyectos) desde el que acceder a toda la información empresarial.

Ver Entrevista (necesita registro)  

GADI Sistemas, partner de Exact España para la zona Noroeste de España, detalla los beneficios sus beneficios para Pymes y AAPP.

www.videos-it.com
8-Mayo-09

Castilla-León, Galicia y Asturias son los focos de negocio de la consultora GADI Sistemas, partner de Exact España que se dirige a Pymes y Administración Pública, y que destaca como especialista para entornos exigentes en gestión de normas, energías renovables y sector agropecuario. Su Director General, Antonio Vázquez, repasa las aplicaciones de los ERPs Exact Dimoni y Exact Globe, así como de la solución web de front-office multigestión Exact Synergy, con la que, por ejemplo, el Instituto Nacional de Tecnologías de la Comunicación (INTECO) con sede en León y dependiente del Ministerio de Industria, Turismo y Comercio ha mecanizado sus procesos.

Ver Entrevista (necesita registro) 

 Futuro consulting explica cómo las soluciones de Exact se adaptan a las Pymes Canarias.

www.videos-it.com
22-Junio-09

Víctor Figueroa, Responsable de Proyectos de Futuro Consulting, partner de Exact en las Islas Canarias, explica el tipo de despliegues que realizan con Exact Globe y Exact Synergy para responder a las necesidades de Pymes, autónomos y despachos profesionales, con especial atención a cooperativas agrícolas, tan numerosas en este mercado. Futuro Consulting, presente además en Europa y Latinoamérica, pertenece al Grupo Caty, agrupación de empresas de múltiples sectores de carácter internacional que también son clientes de Exact.

 Ver Entrevista (necesita registro)

Para recibir información acerca de los productos, servicios y soluciones de Exact Software puede contactar con nosotros por los siguientes medios:

• Teléfono: +34 902 504 114
• Teléfono Soporte Técnico: +34 902 504 224
• E-mail: marketing.es@exact.com
• Rellenando el formulario de contacto.

Condiciones Generales de Uso

El presente sitio web www.exact.es es titularidad de Exact Software Spain, S.L (en adelante Exact Software España o Exact ).

El acceso al sitio web implica la aceptación del usuario de las normas de uso que se establecen para el mismo, así como la aceptación del contenido de la cláusula de Exención de responsabilidad y de los Derechos de la Propiedad Intelectual e Industrial aplicable. El usuario deberá consultar las condiciones específicas que se establecen para el acceso y uso de determinados servicios dentro del presente web site. El acceso a dichos servicios implica igualmente la aceptación de dichas cláusulas por el usuario.

I. Derechos de Propiedad Intelectual e Industrial

La reproducción total o parcial del contenido de la presente web se limita a la autorización expresa de Exact Software España. El usuario del presente sitio web se compromete a no reproducir, copiar, distribuir, transformar o modificar los contenidos del sitio web, incluidos marcas, nombres comerciales o signos distintivos, ya sean titularidad de Exact Software España o de terceros, a menos que cuente con la autorización del titular de los derechos, ni a suprimir manipular o de cualquier forma alterar el “copyright”.

II. Exención de Responsabilidad

1. En el sitio web se alberga información proveniente tanto de fuentes propias como de terceros, con un objetivo puramente informativo quedando eximida Exact de cualquier responsabilidad que se derive de la inexactitud de dichos contenidos. El acceso al sitio web es gratuito y no genera relación comercial, contractual o profesional alguna entre sus usuarios y Exact.

2. En el sitio web se incluyen enlaces e hipervínculos a otras páginas web que posibilitan el acceso al usuario a prestaciones, información y/o servicios ofrecidos por terceros y que no pertenecen ni se encuentran bajo el control de Exact Software España. Exact Software España no se hace responsable de la información contenida en los mismos.

3. Exact Software España no responderá en ningún caso del incumplimiento de cualquier norma aplicable en que pueda incurrir el usuario ya sea en el acceso al sitio web o en el uso de las informaciones contenidas en este así como en el acceso a los enlaces e hipervínculos contenidos en el presente web site.

4. Exact Software España podrá modificar, sin previo aviso, la información contenida en el sitio web así como su configuración y presentación.

5. En los servicios del sitio web que permiten al usuario incluir opiniones propias, que en todo caso deberán respetar los derechos al honor y a la intimidad y personal y familiar de los demás usuarios y de terceros, Exact Software España no se hace responsable de las opiniones vertidas por los usuarios y reconoce su potestad de retirar y no publicar los contenidos que no respeten dichos principios o considere que atentan contra los derechos fundamentales reconocidos en la normativa vigente.

6. Al visitar el sitio web el navegador automáticamente envía su dirección IP, el tipo de navegador y otra información, el usuario autoriza a Exact Software España a utilizar dicha información para acciones de márketing, generación de estadísticas y mejora del sitio web. El usuario puede utilizar la configuración de su navegador para deshabilitar el uso de cookies.

7. Exact o Google Analytics puede almacenar información de seguimiento de la actividad del usuario en el sitio web, incluyendo proveniencia, páginas vistas, tiempo empleado, información descargada y cualquier actividad realizada por el usuario en el sitio web. El usuario autoriza a Exact Software España a utilizar dicha información para acciones de márketing, generación de estadísticas y mejora del sitio web.

8. Esta página web utiliza Google Analytics, un servicio analítico de web prestado por Google, Inc., una compañía de Delaware cuya oficina principal está en 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, Estados Unidos (“Google”). Google Analytics utiliza “cookies”, que son archivos de texto ubicados en su ordenador, para ayudar al website a analizar el uso que hacen los usuarios del sitio web. La información que genera la cookie acerca de su uso del website (incluyendo su dirección IP) será directamente transmitida y archivada por Google en los servidores de Estados Unidos. Google usará esta información por cuenta nuestra con el propósito de seguir la pista de su uso del website, recopilando informes de la actividad del website y prestando otros servicios relacionados con la actividad del website y el uso de Internet. Google podrá transmitir dicha información a terceros cuando así se lo requiera la legislación, o cuando dichos terceros procesen la información por cuenta de Google. Google no asociará su dirección IP con ningún otro dato del que disponga Google. Puede Usted rechazar el tratamiento de los datos o la información rechazando el uso de cookies mediante la selección de la configuración apropiada de su navegador, sin embargo, debe Usted saber que si lo hace puede ser que no pueda usar la plena funcionabilidad de este website. Al utilizar este website Usted consiente el tratamiento de información acerca de Usted por Google en la forma y para los fines arriba indicados.

III. Protección de Datos

Los datos de carácter personal almacenados por Exact Software España para la prestación de los servicios incluidos en el presente sitio web estarán sujetos a lo dispuesto en la Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal o legislación vigente que la sustituya, así como a su normativa de desarrollo.

En cumplimiento de la LOPD (L.O. 15/1999, de 13 de diciembre) Exact Software Spain, S.L con CIF: B-46555363 y domicilio en:

C/ Cañada Real de las Merinas 7,
Centro de Negocios Eisenhower, Edificio III, 2ª planta
Madrid 28042
España

Le informa de que sus datos personales van a ser incorporados a un fichero titularidad de la empresa. La finalidad del presente fichero es poder realizar una eficaz gestión de su solicitud a fin de poder enviarle la respuesta requerida. Dichos datos personales no serán cedidos a ningún tipo de organización, ni pública ni privada, quedando bajo la plena responsabilidad de Exact Software Spain, S.L.

Los afectados podrán ejercitar los derechos de acceso, rectificación, cancelación y oposición frente al Responsable del Fichero en la siguiente dirección:

C/ Cañada Real de las Merinas 7,
Centro de Negocios Eisenhower, Edificio III, 2ª planta
Madrid 28042
España

o mediante el envío de un e-mail a la dirección marketing.es@exact.com

Exact Web site terms of use

Welcome to the exact.es. This Web site (“Web site”) is owned and operated by Dimoni Software, S.L. Visitors to this Web site (Exact) are bound by the following terms and conditions. Please read these carefully before going on.

Terms and conditions of use

Your access and use of this Web site is subject to the terms and conditions of use set forth below (“Terms of Use”) and all applicable laws.

Acceptance of Terms of Use

By accessing and using this Web site you agree to be bound by the following Terms of Use and all terms and conditions contained and/or referenced herein or any additional terms and conditions set forth on this Web site and all such terms shall be deemed accepted by you. If you do NOT agree to all these Terms of Use, you should NOT use this Web site. If you do not agree to any additional specific terms which apply to particular Content (as defined below) or to particular transactions concluded through this Web site, then you should NOT use the part of the Web site which contains such Content or through which such transactions may be concluded and you should not use such Content or conclude such transactions.

These Terms of Use may be amended by Exact at any time. Such amended Terms of Use shall be effective upon posting on this Web site. Please check the Terms of Use published on this Web site regularly to ensure that you are aware of all terms governing your use of this Web site. Other Exact Web sites may have their own terms of use, which apply to such Web sites. Also, specific terms and conditions may apply to specific content, products, materials, services or information contained on or available through this Web site (the “Content”) or transactions concluded through this Web site. Such specific terms may supplement these Terms of Use or, where inconsistent with these Terms of Use. Such specific terms will supersede these Terms of Use only to the extent that the content or intent of such specific terms is inconsistent with these Terms of Use.

Exact reserves the right to make changes or updates with respect to or in the Content of the Web site or the format thereof at any time without notice. Exact reserves the right to terminate or restrict access to the Web site for any reason whatsoever at its sole discretion.

No Warranties or Representations
Although care has been taken to ensure the accuracy of the information on this Web site, Exact assumes no responsibility therefore. ALL CONTENT IS PROVIDED “AS IS” AND “AS AVAILABLE”. EXACT HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AS TO THE OPERATION OF THIS Web site OR THE CONTENT. EXACT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS AS TO THE SECURITY OF THIS Web site. YOU ACKNOWLEDGE ANY INFORMATION SENT MAY BE INTERCEPTED. EXACT DOES NOT WARRANT THAT THE WEB SITE OR THE SERVERS, WHICH MAKE THIS WEB SITE AVAILABLE OR ELECTRONIC COMMUNICATIONS SENT BY EXACT ARE FREE FROM VIRUSES OR ANY OTHER HARMFUL ELEMENTS.

IN NO EVENT SHALL EXACT OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, CONTRACT, REVENUE, DATA, INFORMATION OR BUSINESS INTERRUPTION) RESULTING FROM, ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE THIS WEB SITE OR THE CONTENT, EVEN IF EXACT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ANY ACTION BROUGHT AGAINST EXACT PERTAINING TO OR IN CONNECTION WITH THIS WEB SITE MUST BE COMMENCED AND NOTIFIED TO EXACT IN WRITING WITHIN ONE (1) YEAR AFTER THE DATE THE CAUSE FOR ACTION AROSE.

This Web site may provide links to other Web sites that are not under the control of Exact. Exact shall not be responsible in any way for the content of such other web sites. Exact provides such links only as a convenience to the user of this Web site, and the inclusion of any link to any such Web sites does not imply endorsement by Exact of the content of such Web sites.


Copyright notice

Copyright and all other proprietary rights in the Content (including but not limited to software, audio, video, text and photographs) rest with Exact Holding N.V. or its licensors. All rights in the Content not expressly granted herein are reserved. Except as stated herein, none of the material may be copied, reproduced, modified, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Exact or the copyright owner. All copyright and other proprietary notices shall be retained on all reproductions. Permission is granted to display, copy, distribute and download the materials on this Web site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. You also may not, without Exact’s permission, “mirror” any material contained on this Web site on any other server. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material contained on this Web site may violate copyright laws, trademark laws, the laws of privacy, communications, regulations and statutes.

Any material or information sent through or in connection with this Web site by you (“User Materials”) will be treated as non-confidential and non-proprietary, and immediately become the property of Exact, subject to any Privacy Policy posted on this Web site. Exact may use such User Materials as it deems fit, anywhere in the world, without obligation for compensation, and free of any moral rights, intellectual property rights and/or other proprietary rights in or to such User Materials.

The Web site may contain references to specific Exact products and services that may not be (readily) available in a particular country. Any such reference does not imply or warrant that any such products or services shall be available at any time in any particular country. Please contact your local Exact business contact for further information.


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Unless otherwise indicated, all trademarks, service marks and logos displayed on the Web site are registered and unregistered trademarks of Exact (or its subsidiaries). These include each of Exacts primary brands such as Exact Globe 2003, Exact Compact 2000, Exact Financials C.S., e-Synergy and Exact Synergy and its corporate logos and emblems.


Forward-looking statements

The information on this Web site may contain certain projections or forward-looking statements with respect to the financial condition, results of operations and business of Exact Holding N.V. or any of its affiliates and certain of the plans and objectives of Exact with respect to these items. By their nature, projections and forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these projections or forward-looking statements. These factors include, but are not limited to, levels of business spending in major economies, the levels of marketing and promotional expenditures by Exact and its competitors, raw materials and employee costs, changes in future exchange and interest rates (in particular, changes in the euro and the US dollar can materially affect results), changes in tax rates and future business combinations, acquisitions or dispositions and the rate of technical changes.


Specific software available on the Web site

Any software that may be made available to download from the Web site (the “Software”) is the copyrighted work of Exact and/or a third party providing that Software. Software made available for downloading from or through this Web site is licensed subject to the terms of the applicable license agreement, if any, which accompanies or is included with the Software (“License Agreement”). An end user may be unable to install any Software that is accompanied by or includes a License Agreement, unless the end user first agrees to the License Agreement terms. Except as set forth in the applicable License Agreement, the Software is made available for use by end users only and any further copying, reproduction or redistribution of the Software is expressly prohibited. WARRANTIES, IF ANY, WITH RESPECT TO SUCH SOFTWARE SHALL ONLY APPLY AS EXPRESSLY SET FORTH IN THE APPLICABLE LICENSE AGREEMENT. EXACT HEREBY EXPRESSLY DISCLAIMS ALL FURTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE OR NON-INFRINGEMENT WITH RESPECT TO THE SOFTWARE.


Privacy Policy

At Exact we intend to give you as much control as possible over your personal information and to us it is important that you feel comfortable in visiting our Web site. There are times, however, when we may request information from you. Any personal information that you may give us including your e-mail address may be used in the following ways. If you give us personal information in order to receive information in return from us - for instance annual reports or other information about Exact - we may collect and store that information. That information enables us to fulfill your information request. We may also use such personal information provided by you for marketing and promotional purposes. If you do not want this information to be used by us for these purposes, you can simply "opt-out" by submitting your request to Exact Holding N.V. [link maken naar “Contact us”]. We will not willfully sell or provide your personal information to third parties who are not our subsidiaries or joint venture partners. We only share your personal data outside the Exact family of companies with your consent, as required by law or to protect Exact, its customers, or the public, or with companies that help Exact fulfill its obligations towards you, and then only with partners who share Exact’s commitment to protecting your privacy and data.

If you review or download information, we may track the visit through the use of "cookies". Cookies are pieces of information that a Web site transfers to an individual’s hard drive for record-keeping purposes. The use of cookies is an industry standard, and you will find cookies at most major Web sites. Cookies help Exact to tailor information to your preferences and to see which areas of the Web site are frequented most. Exact never uses cookies to retrieve information from your computer that was not originally sent in a cookie. Most browsers are initially set to accept cookies. If you prefer, you can change your browser settings to refuse cookies. However, in so doing, you may not be able to fully utilize the Web site.

The Web site may contain links to non-Exact webssites. Please be aware that other Web sites that may be accessed through our site may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party Web sites linked to our Web site. Exact is not responsible for the privacy practices of such third-party Web sites.


General/ Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of The Netherlands without regard to its principles of conflict of laws. You agree that any disputes in connection with this agreement or its enforcement shall be resolved in a court of competent jurisdiction in The Netherlands.

In the event that any provision of the Terms of Use are deemed by a court of competent jurisdiction to be invalid or unenforceable, the invalid portion of the Terms of Use shall be considered to be stricken from the Terms of Use and the remainder of the Terms of Use shall remain in full force and effect.


If you have a question or complaint, please contact us using the “Contact us ” button on this Web site.

Last Update: 1 Sept. 2004

© 2004 Exact Holding N.V. All rights reserved. Access to and use of this Web site are subject to these Terms of Use

Terms and Conditions of Use

October 2009

Exact Holding N.V., along with its subsidiaries, divisions, and affiliates ("EXACT"), provides the information and services on its World Wide Web site(s) (the "Site") under the following terms and conditions.

1. ACCEPTANCE OF TERMS OF USE. By accessing and using this Site you agree to be bound by the following Terms of Use and all terms and conditions contained and/or referenced herein or any additional terms and conditions set forth on this Site and all such terms shall be deemed accepted by you. If you do NOT agree to all these Terms of Use, you should NOT use this Site. If you do not agree to any additional specific terms which apply to particular Content (as defined below) or to particular transactions concluded through this Site, then you should NOT use the part of the Site which contains such Content or through which such transactions may be concluded and you should not use such Content or conclude such transactions.

These Terms of Use may be amended by Exact at any time. Such amended Terms of Use shall be effective upon posting on this Site. Please check the Terms of Use published on this Site regularly to ensure that you are aware of all terms governing your use of this Site. Other Exact Web sites may have their own terms of use or privacy statement, which apply to such Web sites. Also, specific terms and conditions may apply to specific content, products, materials, services, discussion forums, or information contained on or available through this Site (the "Content") or transactions concluded through this Site. Such specific terms may supplement these Terms of Use or, where inconsistent with these Terms of Use, such specific terms will supersede these Terms of Use only to the extent that the content or intent of such specific terms is inconsistent with these Terms of Use.

Exact reserves the right to make changes or updates with respect to or in the Content of the Site or the format thereof at any time without notice. Exact reserves the right to terminate or restrict access to the Site for any reason whatsoever at its sole discretion.

2. LAWS AND REGULATIONS. Your access to and use of this Site is subject to all applicable international, federal, state and local laws and regulations. You agree not to use the Site in any way that violates such laws or regulations.

3. Copyright notice. Copyright and all other proprietary rights in the Content (including but not limited to software, audio, video, text and photographs) rest with EXACT or its licensors. All rights in the Content not expressly granted herein are reserved. Except as stated herein, none of the material may be copied, reproduced, modified, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of EXACT or the copyright owner. All copyright and other proprietary notices shall be retained on all permitted reproductions. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. You also may not, without EXACT's permission, "mirror" any material contained on this Site on any other server. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy, communications, regulations and statutes.

Any material or information sent through or in connection with this Site by you ("User Materials") will be treated as non-confidential and non-proprietary, and immediately become the property of EXACT, subject to the applicable Privacy Statement posted on this Site. EXACT may use such User Materials as it deems fit, anywhere in the world, without obligation for compensation, and free of any moral rights, intellectual property rights and/or other proprietary rights in or to such User Materials.

This Site may contain references to specific EXACT products and services that may not be (readily) available in a particular country. Any such reference does not imply or warrant that any such products or services shall be available at any time in any particular country. Please contact your local EXACT business contact for further information.

4. TRADEMARKS. Unless otherwise indicated, all trademarks, service marks and logos displayed on the Site are registered and unregistered trademarks of EXACT (or its affiliates, subsidiaries or divisions). These include each of EXACT’s primary product brands and service offerings and its corporate logos and emblems.

5. TAMPERING. User agrees not to modify, move, add to, delete or otherwise tamper with the information contained in EXACT's Site. User also agrees not to decompile, reverse engineer, disassemble or unlawfully use or reproduce any of the software, copyrighted or trademarked material, trade secrets, or other proprietary information contained in the Site.

6. INDEMNITY. You agree to defend, indemnify, and hold harmless EXACT, its affiliates, subsidiaries, and divisions, and each of their officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Content (including software) or your breach of the terms of this Agreement. EXACT shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.

7. THIRD PARTY INFORMATION. Although EXACT monitors the information on the Site, some of the information may be supplied by independent third parties. While EXACT makes every effort to insure the accuracy of all information on the Site, EXACT makes no warranty as to the accuracy of any such information.

8. LINKS TO THIRD PARTY SITES. This Site may contain links that will let you access other Web sites that are not under the control of EXACT. The links are only provided as a convenience and EXACT does not endorse any of these sites. EXACT assumes no responsibility or liability for any material that may accessed on other Web sites reached through this Site, nor does EXACT make any representation regarding the quality of any product or service contained at any such site.

9. LINKS FROM THIRD PARTY SITES. EXACT prohibits unauthorized links to the Site and the framing of any information contained on the site or any portion of the Site. EXACT reserves the right to disable any unauthorized links or frames. EXACT has no responsibility or liability for any material on other Web sites that may contain links to this Site.

10. NO WARRANTIES. Although care has been taken to ensure the accuracy of information on this Site, EXACT assumes no liability therefore. Information and documents provided on this Site are provided "AS IS" and “AS AVAILABLE”. EXACT hereby disclaims any representations and warranties of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, title or as to operation or content. EXACT uses reasonable efforts to include accurate and up-to-date information on this Site; it does not, however, make any warranties or representations as to its accuracy or completeness. EXACT periodically adds, changes, improves, or updates the information and documents on this Site (including but not limited to products, pricings, programs, events, and offers) without notice. EXACT assumes no liability or responsibility for any errors or omissions in the content of this Site. Your use of this Site is at your own risk.

11. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL EXACT OR ANY OF ITS AFFILIATES, SUBSIDIARIES, OR DIVISIONS, BE LIABLE FOR ANY DAMAGES SUFFERED BY YOU, INCLUDING ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS OR DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF INFORMATION, PROGRAMS OR OTHER DATA) THAT RESULT FROM ACCESS TO, USE OF, OR INABILITY TO USE THIS SITE OR DUE TO ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION THROUGH THE INTERNET, EVEN IF EXACT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ANY ACTION BROUGHT AGAINST EXACT PERTAINING TO OR IN CONNECTION WITH THIS SITE MUST BE COMMENCED AND NOTIFIED TO EXACT IN WRITING WITHIN ONE (1) YEAR AFTER THE DATE THE CAUSE FOR ACTION AROSE.

12. PRIVACY. Protecting the privacy of our clients and users of our Sites is important to EXACT. The EXACT Privacy Statement, as updated and amended from time to time, describes how we use and protect information you provide to us.

13. SECURITY. The security of information transmitted through the Internet can never be guaranteed. EXACT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS AS TO THE SECURITY OF THIS SITE. YOU ACKNOWLEDGE ANY INFORMATION SENT MAY BE INTERCEPTED. EXACT DOES NOT WARRANT THAT THE SITE OR THE SERVERS, WHICH MAKE THIS SITE AVAILABLE OR ELECTRONIC COMMUNICATIONS SENT BY EXACT ARE FREE FROM VIRUSES OR ANY OTHER HARMFUL ELEMENTS. EXACT is not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of data. You are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of EXACT sites. In order to protect you and your data, EXACT may suspend your use of a client site, without notice, pending an investigation, if any breach of security is suspected.

14. TRANSMISSION OF PERSONAL DATA. You acknowledges and agree that by providing EXACT with any personal information through the Site, you consent to the transmission of such personal information over international borders as necessary for processing in accordance with EXACT's standard business practices and the applicable Privacy Statement.

15. ACCESS TO PASSWORD PROTECTED/SECURE AREAS. Access to and use of password protected and/or secure area of the Site is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

16. FORWARD-LOOKING STATEMENTS. The information on this Site may contain certain projections or forward-looking statements with respect to the financial condition, results of operations and business of EXACT or any of its affiliates and certain plans and objectives of EXACT with respect to these items. By their nature, projections and forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these projections or forward-looking statements. These factors include, but are not limited to, levels of business spending in major economies, the levels of marketing and promotional expenditures by EXACT and its competitors, raw materials and employee costs, changes in future exchange and interest rates (in particular, changes in the euro and the US dollar can materially affect results), changes in tax rates and future business combinations, acquisitions or dispositions and the rate of technical changes.

17. SPECIFIC SOFTWARE AVAILABLE ON THIS SITE. Any software that may be made available to download from the Site (the "Software") is the copyrighted work of Exact and/or a third party providing that Software. Software made available for downloading from or through this Site is licensed subject to the terms of the applicable license agreement, which may accompany or be included with the Software ("License Agreement"). An end user may be unable to install any Software that is accompanied by or includes a License Agreement, unless the end user first agrees to the License Agreement terms. Except as set forth in the applicable License Agreement, the Software is made available for use by end users only and any further copying, reproduction or redistribution of the Software is expressly prohibited. WARRANTIES, IF ANY, WITH RESPECT TO SUCH SOFTWARE SHALL ONLY APPLY AS EXPRESSLY SET FORTH IN THE APPLICABLE LICENSE AGREEMENT. EXACT HEREBY EXPRESSLY DISCLAIMS ALL FURTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT WITH RESPECT TO THE SOFTWARE.

18. JURISDICTION/GOVERNING LAW. These Terms of Use shall be governed by and construed in accordance with the laws of The Netherlands without regard to its principles of conflict of laws. You agree that any disputes in connection with this agreement or its enforcement shall be resolved in a court of competent jurisdiction in The Netherlands.

In the event that any provision of the Terms of Use are deemed by a court of competent jurisdiction to be invalid or unenforceable, the invalid portion of the Terms of Use shall be considered to be modified as closely as possible to the intent of EXACT and the remainder of the Terms of Use shall remain in full force and effect.

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El soporte técnico y el mantenimiento son la clave para el continúo éxito de la implantación de las soluciones Exact.

El conocimiento a detalle de nuestro equipo técnico junto con la red de partners de Exact, trabajan en conjunto para brindarle los mejores servicios, combinando el conocimiento y la calidad.

Para poder participar y tomar ventaja de nuestros servicios, nuestros clientes tiene que tener su acuerdo de mantenimiento actualizado. Esto le permite a usted o a nuestros partners, acceso directo al equipo de soporte y a las herramientas de apoyo. Si participa en nuestro programa, además de tener acceso a nuestros representantes de venta, también tiene acceso las 24 horas del día, 7 días a la semana a nuestro portal de soporte que incluye:

• Una base de datos extensa que incluye las respuestas a las preguntas mas comunes realizadas por nuestros usuarios. Esta información detallada puede ayudarle, reduciendo el tiempo para obtener las respuestas a preguntas de instalación, configuración o de aplicación.
• La fuente de información para noticias o desarrollos de nuestros productos de gestión empresarial. Lo alerta de una manera precisa sobre los procesamientos de fin de año para su notificación inmediata.
• Una sección organizada en la cual puede encontrar las últimas actualizaciones o documentación técnica del software.

Si usted tiene soporte directamente con nuestros socios de negocios, también tiene https://customers.exact.nl/